Breakdown Cover Policy Summary - 4 Star |
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| Some important facts about your Breakdown insurance are summarised below. This summary does not describe all the terms and conditions of your policy, so please take time to read the policy document to make sure you understand the cover it provides. When reviewing your policy it should be read in conjunction with your Policy Schedule. Insurer : Inter Partner Assistance SA Your cover is valid for one year |
| Significant Features and Benefits | Significant and unusual exclusions or limitations | Relevant section in the policy document |
|---|---|---|
| Roadside Local Assistance in the UK If your vehicle is immobilised by a breakdown we will arrange for a vehicle rescue operator to spend up to one hour to try to fix it. If it cannot be fixed we will arrange for the vehicle to be taken to a local garage to be repaired at your cost. |
Transport to a local garage is for the vehicle, driver and up to 6 passengers. |
Section A |
| Nation-wide Recovery in the UK If your vehicle cannot be repaired at the roadside or at a local garage the same day we will arrange one of the following:
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Section B |
| HomeStart Assistance If your vehicle is immobilised by a breakdown at or within one mile of your home we will arrange for a vehicle rescue operator to spend up to one hour to try to fix it. If it cannot be fixed we will arrange for the vehicle to be taken to a local garage to be repaired at your cost. |
Transport to a local garage is for the vehicle, driver and up to 6 passengers. |
Section C |
Cancellation Right
We hope you are happy with the cover this policy provides. If you find that the cover does not meet your needs, contact 0870 242 0942 within 14 days of receipt of this document and Blue Insurances Limited will arrange to cancel your policy.
Making a Claim
If you need Breakdown Assistance in the UK, please call: 0870 5366627
You should have the following information available:
- Vehicle registration number
- Your name and home post code
- Your policy number
- Vehicle make, model and colour
- Your location
- An indication of the nature of the problem
Complaints Procedure
If you are not satisfied with any aspect of this policy or our service, you should in the first instance direct your complaint to;
The Quality Manager.
Inter Partner Assistance,
106-118 Station Road,
Redhill,
Surrey.
RH1 1PR.
Telephone 0870 609 0023
If your complaint is not resolved you can refer your complaint to the Financial Ombudsman Service.
Inter Partner Assistance SA is a member of the Financial Services Compensation Scheme (FSCS).
*Free Homestart Cover now included with 4 Star Breakdown Cover.