Make a claim

How to Claim in the UK

To obtain emergency assistance contact the 24 Hour Emergency Helpline on:
0870 5366627
NOTE MOBILE PHONES MAY INCUR A CHARGE
AND IT MAY BE NECESSARY TO PREFIX * BEFORE 0870

You should have the following information available upon request:

• The Vehicle’s Registration Number
• Your Name and Home Postcode
• Your Policy Number
• The make and model of the Vehicle
• The Colour of the Vehicle
• The location of the Vehicle
• An indication as to the nature of the problem

In the event of a breakdown on the motorway, proceed to the nearest SOS Emergency Telephone Box. Ask the Police to contact the 24-Hour EMERGENCY help line on the above number. Be prepared to provide the additional information together with the number of the SOS Emergency Telephone Box.

How to Claim under Continental Assistance

To obtain emergency assistance contact the 24 Hour Emergency on the numbers below

Dialling from a European Country
Tel +44 1737-815328

Dialling from UK
Tel 0818 286 790

You should have the following information available upon request:

General Information

• Your full name and Irish address
• The address and phone number abroad
• Your Policy and Validation Certificate
• Dates of travel abroad stated on your Validation Certificate
• Intended date of return home

For accident or breakdown

• Your Vehicle’s make and model and registration number
• The date, time and place of the incident (and Vehicle’s location now)
• Brief details of the circumstances of
  1. the accident damage and any injury, or
  2. the theft of Your Vehicle, or
  3. the breakdown.