Contact Us

UK Office
1 Neptune Court,
Vanguard Way,
Cardiff,
CF24 5PJ

Telephone: 0333 355 6183
Email: info@covermybreakdown.co.uk

Please note this is not the emergency assistance number. Please click here if you are looking for the emergency assistance number.

Opening Hours

Complaints

If you have a complaint about the sale of your policy or our website, please contact us on complaints@blueinsurance.co.uk.

We will do our best to resolve your complaint within 8 weeks of receipt of your initial complaint. If we are unable to resolve your complaint you may refer the matter with the Financial Ombudsman Service (http://www.financial-ombudsman.org.uk/). You will also be able to use the EC On-line Dispute Resolution (ODR) platform at http://ec.europa.eu/consumers/odr/ who will notify the Financial Ombudsman Service on your behalf. Our full Complaints Procedure is available on request.

For all other complaints (including about Claims), please refer to the Complaints Procedure of your policy wording.

UK Office: 1 Neptune Court, Vanguard Way, Cardiff, CF24 5PJ
Head Office: Plaza 255, Suite 7/8, Blanchardstown Corporate Park 2, Blanchardstown, Dublin 15, D15 A4TP, Ireland
Telephone: 0333 355 6183 , Email: info@covermybreakdown.co.uk

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Blue Insurance Limited is registered as a private company limited by shares with Companies House in the UK with number FC026110 and the Companies Registration Office in Ireland with number 345681. It trades as Covermybreakdown.co.uk and is deemed authorised and regulated by the Financial Conduct Authority. The nature and extent of consumer protections may differ from those for firms based in the UK. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority's website.